Politics & Governance

Building Transparent & Accountable Cities

Good governance is the foundation of a strong democracy. By embracing digital solutions, governments can foster transparency, accountability, and active citizen participation. At ScaleOrange, we design tools that empower citizens to engage in governance while enabling authorities to respond effectively and build trust.

Civic Reporter Hyderabad

As part of our Politics & Governance initiative, we built the Civic Reporter app — a platform where citizens can raise civic issues like potholes, garbage, sewage, and streetlights, while tracking how effectively authorities resolve them. It creates a bridge of trust between people and government.

Who Benefits?

Citizens, Governments & Communities

Why This Matters for Governance

Civic Reporter is more than an app — it is a step toward open governance. By making complaints public, tracking them, and measuring performance, the app helps:

App Preview

See how citizens engage with civic authorities in real time

Civic Reporter Screenshot 1
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App Description

Who Can Benefit from Civic Reporter?

Civic Reporter bridges the gap between citizens and local authorities by enabling transparent reporting, tracking, and resolution of civic issues such as potholes, garbage collection, waterlogging, and streetlight repairs.

  • Citizens who want a simple way to report issues
  • Municipal authorities managing complaints effectively
  • Community groups working on local development
  • NGOs & volunteers focusing on urban governance

Key Features

  • Upload photos with location to report issues
  • Auto-tag issues with GPS coordinates
  • Track complaint status in real-time
  • Direct integration with municipal dashboards
  • Categorize issues: roads, sanitation, lighting, water
  • Transparent updates & notifications

How It Works

How to Use the App

  • Download the app from Google Play
  • Tap “Report Issue” and upload a photo
  • Confirm your location & select issue category
  • Submit and track your complaint in real-time
  • Receive updates when resolved by authorities

Download Now on Google Play

Get it on Google Play