Good governance is the foundation of a strong democracy. By embracing digital solutions, governments can foster transparency, accountability, and active citizen participation. At ScaleOrange, we design tools that empower citizens to engage in governance while enabling authorities to respond effectively and build trust.
As part of our Politics & Governance initiative, we built the Civic Reporter app — a platform where citizens can raise civic issues like potholes, garbage, sewage, and streetlights, while tracking how effectively authorities resolve them. It creates a bridge of trust between people and government.
Civic Reporter is more than an app — it is a step toward open governance. By making complaints public, tracking them, and measuring performance, the app helps:
See how citizens engage with civic authorities in real time
Civic Reporter bridges the gap between citizens and local authorities by enabling transparent reporting, tracking, and resolution of civic issues such as potholes, garbage collection, waterlogging, and streetlight repairs.